Unified Service Portal Implementation

Today's business professionals demand more responsive IT services as they become exposed to the offerings of external service providers. Business consumers expect their IT departments to deliver rapid fulfillment of service requests through clearly documented, standard offerings with transparent costs and service levels.

What are the benefits of a unified service portal?

A unified service portal:

  • Improves the visibility of IT to your business consumers
  • Makes it easy and fast for employees to order IT services
  • Reduces administrative costs, boost employee productivity, and
  • Enables IT to judge the demand for specific services and automate the most popular services first

When you include automated order fulfillment and approval processes, your valuable IT resources are available for innovation projects instead of manually fulfilling requests.

Download this whitepaper to understand how service automation efforts are evolving with minimal disruption to the end user.

Register here for the Whitepaper

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