Today's business professionals demand more responsive IT services as they become exposed to the offerings of external service providers. Business consumers expect their IT departments to deliver rapid fulfillment of service requests through clearly documented, standard offerings with transparent costs and service levels.
What are the benefits of a unified service portal?
A unified service portal:
When you include automated order fulfillment and approval processes, your valuable IT resources are available for innovation projects instead of manually fulfilling requests.
Download this whitepaper to understand how service automation efforts are evolving with minimal disruption to the end user.