Gartner has released the 2021 Market Guide for AIOps Platforms.

This report will be of value to Infrastructure and Operations teams evaluating how AIOps can improve monitoring, service management and automation tasks with AI-powered anomaly detection, diagnostic information, event correlation, and root cause analysis (RCA).

One of the biggest takeaways in this report is the division of AIOps platform offerings into two categories:

  • Domain-agnostic
  • Domain-centric solutions

Gartner says that "requirements for increased flexibility for processing highly diverse datasets are having a significant impact on the market and shifting AIOps platforms toward domain-agnostic functionality." This is also being driven by the flexibility domain-agnostic platforms offer when it comes to ingesting increasingly diverse datasets across a progressive roadmap stretching from three to five years.

Read this report to learn:

  • How AIOps can now deliver practical outcomes, rather than aspirational goals
  • Whether to adopt domain-centric and domain-agnostic AIOps based on use case, data diversity and roadmap
  • The different AIOps platform vendors and their range of capabilities



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