Checklist for setting up Incident management

An incident is an unexpected disruption to a service. It disturbs the normal operation thus affecting end user's productivity. An Incident may be caused due to an asset that is not functioning properly or network failure.

Download this E-bbok to learn:

  • How to log and classify an incident
  • Prioritizing an incident
  • How to Resolve and close an incident

Register here for the Whitepaper


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