IT's job has changed dramatically in the last few years, as IT organizations have been asked to make available huge amounts of data, of diverse types, in multiple locations, on-premises and in the cloud. There is so much to handle, and constant change. In recent ESG research, 64% of respondents said that their organizations' IT environments are more complex than two years ago. In addition, users are demanding that applications and infrastructure operate fast, with around-the-clock availability, automation, and agility. ESG research also shows that organizations are focused on digital transformation-that is, leveraging digital technology to drive new strategies and business models.
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