The root causes of IT problems and outages have moved “up the stack”. Today, issues such as those are no longer anybody’s focus. The new troublemakers are applications, databases, cloud dependencies, and, of course, users. thanks to practices such as Continuous Delivery and Infrastructure as Code (IaC). We all know that changes are the ultimate root cause of the vast majority of incidents. But how is an IT operations team, finite in size and resources, expected to identify an offending change when there are thousands of changes every day?
Download this report to learn:
- How Root Cause Changes can be tracked
- what An AIOps Frame of Mind means
- How BigPanda identifies Root Cause Changes